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Blog: archive page

Please click on the titles below to read an article.

  • Website support - subject to the Lance Armstrong syndrome?

    Feb
    18 2013

    I have found a lot of business owners who have had an unsatisfactory relationship with their web designer and they find that receiving ongoing support is an issue. Our company has picked up a lot of disaffected clients and they are often suspicious of or very careful about who they work with in the future. So what is the key to having a good, trustworthy relationship with your web designer or developer?

  • Why we offer website support and why it's a good idea

    Apr
    01 2016

    We’ve all brought an electrical product and been asked whether we want extended warranty. Most of us say no because we expect the washing machine, vacuum cleaner or MP3 player to serve us well beyond it’s 12 month warranty period. In this post I explain why it’s not quite the same for a website and why you might want to consider your support options up front.